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Dallas Orthopedic and Shoulder Institute has partnered with HealthMark Group to ensure the accurate and timely completion of your Medical Records requests as well as FMLA and/or Disability forms.
→ Use the graph below to select the proper option and click on the provided link.
To follow up on the status of your medical record request, you may contact HealthMark directly at 800-659-4035 or status@healthmark-group.com.
To follow up on the status of FMLA/Disability Forms, you may contact HealthMark at 972-895-2138 or email fmla@healthmark-group.com.
Please click here to review the Dallas Orthopedic and Shoulder Institute Notice of Privacy Practices.
Release to you (the patient, for personal records or another physician’s office)
3rd party medical record release (attorney, disability, insurance)
FMLA/Disability Forms
Immediately utilizing the patient portal.
Or,5-7 business days with a signed request.
7-10 business days after payment has been received
5-7 business days
Patient portal: FREE
HealthMark: FREE
Diagnostic imaging on CD: $10
Charges vary based on
quantity needed
$30
(paid directly to HealthMark)
Quickest option: Patient Portal- no request required!
Through Healthmark
Please submit your request
online or by fax: 214-256-3770.
Make sure to include a signed medical record release with request
5-7 business days
Immediate download or email available on patient portal OR
by email through HealthMark
Fax or FedEx
You can access them using the online portal. You will also be asked to choose method of delivery
(i.e. secure email, mail, etc)